Introduction Welcome to Cani Life, a brand dedicated to holistic pet wellness and operating under the management and governance of Canidae Pet Services (hereinafter referred to as “the Company”). These Terms and Conditions of Service (“Terms”) constitute a legally binding agreement between you (“User” or “Customer”) and the Company. By accessing, browsing, or utilizing the Cani Life website, services, or products, you affirm your acceptance of these Terms. If you do not agree to any part of these Terms, you must immediately discontinue the use of our website and services.
1. Overview of the Company
Cani Life is a sister brand of Canidae Pet Services, a registered entity that manages all operations, products, and services offered under the Cani Life name. The Company is committed to the development and provision of premium pet wellness solutions. All activities, transactions, and interactions concerning Cani Life are subject to the policies, guidelines, and standards set forth by Canidae Pet Services.
2. Acceptance of Terms
By accessing or using the website, services, or products of Cani Life, you acknowledge that you have read, understood, and agreed to be bound by these Terms, as well as any related policies and guidelines referenced herein.
3. Eligibility
To access and use our website or purchase our products, you must be at least 18 years of age. By utilizing our services, you affirm that you meet this eligibility criterion.
4. Products and Services
4.1. Cani Life provides products designed to promote the health and wellness of pets. 4.2. While the Company endeavors to ensure the accuracy of product descriptions and information on its website, all content is for informational purposes only and should not be construed as a substitute for professional veterinary advice. 4.3. The efficacy of products may vary based on individual pet requirements and conditions. Users are encouraged to consult a qualified veterinarian before use.
5. Intellectual Property
5.1. All materials and content available on the Cani Life website, including but not limited to text, images, trademarks, logos, graphics, and designs, are the exclusive property of Canidae Pet Services and are protected by applicable intellectual property laws. 5.2. Unauthorized reproduction, distribution, or modification of any content is strictly prohibited and may result in legal action.
6. Orders and Payments
6.1. All orders placed via the website are subject to acceptance by the Company. 6.2. Product prices and availability are subject to change without prior notice. 6.3. Payments must be made through the authorized methods specified on the website. 6.4. The Company reserves the right to cancel any order, at its sole discretion, in cases of:
Pricing errors;
Unavailability of products; or
Issues concerning payment processing.
7. Shipping and Returns
7.1. Shipping timelines are approximate and may vary depending on the destination and logistical constraints. 7.2. Returns and exchanges are governed by the Company’s Return and Exchange Policy, which is available on the website. 7.3. Customers are solely responsible for ensuring the accuracy of shipping details provided during checkout.
8. Limitation of Liability
The Company shall not be held liable for: 8.1. Any adverse effects resulting from the misuse or improper administration of its products. 8.2. Delays, interruptions, or damages caused by third-party logistics providers. 8.3. Any indirect, incidental, or consequential damages arising from the use or inability to use its products or services.
9. User Conduct
By using the website, you agree: 9.1. Not to engage in activities that are unlawful, fraudulent, or in violation of these Terms. 9.2. Not to misrepresent your identity or provide false information. 9.3. Not to interfere with or disrupt the Company’s website, services, or network security.
10. Privacy Policy
The Company’s use and processing of personal information are governed by its Privacy Policy. By accessing and using the website or purchasing products, you consent to the collection, use, and disclosure of your personal data in accordance with the Privacy Policy.
11. Modifications to Terms
The Company reserves the right to amend, update, or revise these Terms at any time without prior notice. Continued use of the website or services following any such modifications constitutes acceptance of the updated Terms.
12. Governing Law and Jurisdiction
12.1. These Terms shall be governed by and construed in accordance with the laws of the Republic of India. 12.2. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Bangalore, India.
13. Contact Information
For any queries, concerns, or complaints related to these Terms, please contact the Company at: Email: info@canilife.in Phone: 8197626101 Address: #610, Mini Cottage, 5th A Cross, PR Layout, Behind KMF Diary, Munnekolala, Marathahalli 560037.
